v.21.0.1 thinks saved project is from an older version

approg
approg Community Member Posts: 258 ♪ Opening Act ♪
I used Lectora 21.0.1 to create and save a new title. Later when I tried to open the title I get the dialog that "This Lectora project was saved using an older version of the product..."

"Oh" I thought "clumsy me." No, after several tests it's Lectora 21.0.1 not recognising titles it has just saved as titles created with v.21.0.1. [Surely this is something that some basic testing would've picked up?]

Comments

  • chris_willis
    chris_willis Product Director, Lectora, eLearning Brothers West MichiganRockstar Manager Posts: 70 eLearning ROCKSTAR Stage Manager
    @approg no excuse intended, but offered as a point of understanding: with countless permutations of content versions, systems, browsers, and project configurations, it's surprising how many issues pop up in the wild that never show up in the test environment.

    In this case, I was able to replicate the issue and have logged it for review.
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    Chris Willis, Product Director, Lectora
    ◖⚆ᴥ⚆◗ "Where there's a Willis, There's a Way!"
  • approg
    approg Community Member Posts: 258 ♪ Opening Act ♪
    I could understand if I was doing something esoteric with the product.

    Sadly, you use us, your customers, as beta testers.
  • chris_willis
    chris_willis Product Director, Lectora, eLearning Brothers West MichiganRockstar Manager Posts: 70 eLearning ROCKSTAR Stage Manager
    edited June 13, 2021

    @approg You say that like it's a bad thing! We do invite customers to be beta testers. If you participated, you'd know we ran an early access program at the start of the new year and collected a lot of feedback and suggestions for improvements. In the weeks and months that followed, I recorded 1:1 interviews and ran usability tests with customers. And members of our engineering team viewed that feedback. They responded to customer beta concerns--often after hours, on their own time--just as I responded to you this fine Sunday morning before enjoying brunch with my family.

    I'm proud of our relationships and partnerships with our customers. Real-time customer feedback is crucial to our success as a modern, agile development team. If you'd like to learn more and help be part of the solution, please reach out to me personally.

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    Chris Willis, Product Director, Lectora
    ◖⚆ᴥ⚆◗ "Where there's a Willis, There's a Way!"
  • approg
    approg Community Member Posts: 258 ♪ Opening Act ♪
    I have in the past been a beta tester of Lectora but the NDA I signed prevents me from saying what I thought of the "program".