Can't read Closed-Captioning

deb
Community Member Posts: 42 ♪ Opening Act ♪
First, I am using the WebVTT captioning format since that is recommended. I thought the captioning used to have a shaded box behind it. Now there is nothing. You can't read the text over any light backgrounds. I tried changing the font color, size, and location at the start of the captioning. I am following the examples using the <span> to set it up, but nothing changes. Is there a way to add a dark box behind the captioning text - that would be ideal? I've uploaded a video to show you what I am talking about.
Comments
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Hello Deb. On you first issues, any changes you make in a span tag only effects the text in that span tag pair. It is not a file wide setting. if there is not text betweent the <span> and </span> tag pair, then no changes will be made.
<span style="text-align:right;"></span>
Closed caption text line number one.
This would not apply the text-align command to the text. The following would:
<span style="text-align:right;">Closed caption text line number one.</span>
We are looking at the second issue of the caption background box not displaying. -
wheels Florida USACommunity Member, Administrator, Moderator, Rockstar Manager Posts: 665 eLearning ROCKSTAR Admin TeamHi @Deb,
John asked me to follow up here, the development team is looking into these issues.
You can add a background color to captions using the following temporary workaround:LO Title->On Show-> Run JavaScript triv$( '.mejs__captions-text', getDisplayDocument() ).css("background-color","black");
- Joe
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