Upgrade requirements - server names, etc.
carlfink
Community Member Posts: 699 ✶ Headliner ✶
Actual Lectora question from me for once.
My employer's security seems to be blocking access to upgrades for Lectora 19. In order to request an exception, it would be very helpful if eLearning Brothers published a list of what servers must be accessible (including any nonstandard ports and protocols) in order to use the in-app upgrade.
Thank you.
My employer's security seems to be blocking access to upgrades for Lectora 19. In order to request an exception, it would be very helpful if eLearning Brothers published a list of what servers must be accessible (including any nonstandard ports and protocols) in order to use the in-app upgrade.
Thank you.
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Comments
I'll check with our team regarding your question on server accessibility and if there are specific ports and protocols needed in order to upgrade within the platform. I'll follow up on this thread as soon as I have new information (which I hope is soon).
Michelle L. Stone, CSM, GAIQ
Community Marketing Manager
e: [email protected]
I appreciate your waiting on this! I've attached a document from our Customer Success team that should hopefully help. Please feel free to let us know if you should have any additional questions.
Michelle L. Stone, CSM, GAIQ
Community Marketing Manager
e: [email protected]