Page Jump / Shift in Safari on Mac

klerch1749
klerch1749 Community Member Posts: 8
in Lectora Desktop
My course pages are 'jumping' on page show in ScormCloud and on the client's LMS. It's happening consistently on Mac Safari (current and previous versions). I've attached a file that shows the jumping/shifting. Has anybody else had this issue? It seems to be since Lectora v18 came out.
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  • brobertson4402
    brobertson4402 Community Member Posts: 24
    Looks like you have a page transition, perhaps 'fly from right' as each page seems to slide in from the right side.  Check out 'transition in' at either the title level or the AU level properties.
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  • klerch1749
    klerch1749 Community Member Posts: 8
    I checked to make sure I hadn't inadvertently clicked something, but there are no page transitions in any of these ways: 1) Title level; 2) AU level; 3) On any given page.
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  • heidi
    heidi Community Member Posts: 73 ♪ Opening Act ♪
    I concur this is not a programming error...since v18 the pages have been jumping on Mac Safari. Can someone let us know if there is any Quick Fix, otherwise my client will have to release the 5 courses with the issue, and alert them to expect the page jumping if using a Mac/Safari. Any help would be appreciated! Thanks, Heidi

     
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  • wheels
    wheels Community Member, Administrator, Moderator, Rockstar Manager Posts: 702 eLearning ROCKSTAR Admin Team
    Hi Heidi,

    We will need to see this to determine if there is a quick fix. Since you are a Lectora LAB member I will email you directly.

    - Joe
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  • wheels
    wheels Community Member, Administrator, Moderator, Rockstar Manager Posts: 702 eLearning ROCKSTAR Admin Team
    This will be fixed in v18.1 (May 7th 2019) if you need an immediate fix please contact support.
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