Add Captions (Video) - Options Grayed Out

Hello!
Brand new to Lectora and it's much more sophisticated than Captivate! I'm playing around with closed captions. I've uploaded a video and .srt file. However, in the section to upload the .srt file, these options—Display Caption Box, Color, and Opacity—are grayed out.
1 - Does this mean I can should be able to change the color and opacity of the CC box? The articles I've come across seem to imply that it's not easy. I need to modify the .srt file but when I've tried, the changes aren't reflected.
2 - Do those options apply to mp4 or only mp3?
Thanks!
Best Answer
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Troy Community Member, Rockstar Manager, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 10 ♪ Opening Act ♪
Hi kdahlstrom!
This option is available when adding captioning to an audio file, see image below displaying the differences.
It is not available when adding a cc file to a video.
Answers
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Hello @Nicholas_Maharaj ,
Thank you for responding. I did enabled it by default but it doesn't change anything. Those boxes are still grayed out. Does the file type matter?
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