When displaying feedback for individual choices on test results only first 2 results display

riegered
riegered Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 2 ☆ Roadie ☆

I created a multiple choice test question that has individual feedback for each answer. There are four choices. When I display the feedback immediately the feedback works correctly, i.e., in the pop up. But the feedback on the test results page only shows the first two options, i.e., correct and incorrect respectively and won't display the feedback for choices 3 and 4. My client wants to only display feedback on the test results page and it works okay if it is simply a correct/incorrect option, but not with the individual choice feedback with more than two answers. Is this an issue that anyone else has run into? I've tested it in another module and a coworker also tested with the same results. I'm using Lectora desktop version 21.3.

Comments

  • andrew-robertson
    andrew-robertson Community Member Posts: 362 ♦ Idol ♦

    Can you please share the Question Creator (Properties) >> Feedback Tab ? I can make mine work no problem.

    Attached is a functional version of having individual feedbacks for each response.

    • Page1 : Shows individual feedback with popups.
    • Page2: Shows individual feedback on the page only.


    Andrew R.
    Developing content since 2010 using a mixed bag of tools.
  • riegered
    riegered Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 2 ☆ Roadie ☆

    Here are the settings I have. Thanks for the example. My issue isn't on the quiz page itself, but on the Quiz results page after the test is complete. See the image (quizresultspage_feedback). My question 6 in the screenshot has individual feedback for each option as shown in image 1 (quizfeedbacksettings), but on the results page the feedback only shows for the first two answers regardless of the choice selected (i.e., 3 or 4 are the same as option 2 - see image quizResultsPage_FeedbackOpt3Sel).


  • cainam
    cainam Community Member Posts: 365 ♦ Idol ♦

    I was testing this out - and it appears that the only results that will show using the results designer is the message feedback for whatever option #2 is. It doesn't seem to matter what you select, Option 2 response (when using the Display Message action) is going to be the only thing that shows up in the Test results from the test Results page...

    - Adam Cain
  • cainam
    cainam Community Member Posts: 365 ♦ Idol ♦

    For what it is worth (maybe for the Dev team), this functionality appears to work appropriately in Lectora Online - so probably a bug in the desktop version.

    - Adam Cain