Cenario Vr vs IPAD

EricUqtr Community Member Posts: 6 ☆ Roadie ☆
Cenariovr app not working on my new ipad ios 15.5. Either the image freezes or I have a black screen. Even if I go through my Safari Browser. Why ? Thanks


  • CarlJFink
    CarlJFink Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 116 ♦ Idol ♦
    This is confusing. Are you using the app, or are you using the Safari browser? They are two different things.

    Does the freeze or black screen happen on Public scenarios, or only on one that you have created yourself?
  • johnb
    johnb Community Member, Administrator, Rockstar Manager Posts: 123 eLearning ROCKSTAR Admin Team
    Is there a particular scenario you are having trouble with? Have you tried some of the scenarios in the Public area? Its possible you may be using a video or image resolution that is incompatible with iOS. iOS is actually pretty picky about what resolutions it will support.