Featured Categories
-
Lectora®
Lectora® is the most trusted authoring tool in the world. Rock out your creativity! Author courses any way you like. Lectora adheres to best practices for Accessibility and Web Content Accessibility Guidelines (WCAG), offers responsive authoring for eLearning, and publishes to any LMS (Learning Management System).
-
CenarioVR®
Experience virtual reality through CenarioVR®, our training and virtual reality (VR) authoring software that allows you to create immersive learning in minutes! No coding required!
-
Rockstar Learning Platform®
Our Rockstar Learning Platform® has all the features you’ll love. Help your employees be better at their jobs, more valuable to your company, and most effective in servicing your customers.
-
The Training Arcade®
Level up your learner engagement with the Training Arcade®! The Training Arcade is a library of fun, mobile-ready, casual games that can be rapidly customized with your content to create effective gaming!
-
ELB Learning Content
Did you know that our AssetLibrary™ has over 120 million engaging, interactive, and awe-inspiring templates and assets to help you become an eLearning Rockstar®?
Media Loading Issues - Consistency across devices

I've got a relatively simple scenario, all works on tablets and PCs but when loaded on a VR headset none of the jpg images appeared. I repackaged, redownloaded and extracted and then it was fine, I had to do this 10 times, once for each headset!
A different scenario, all works fine until I enter a scene with two small mp4 videos. On a VR headset it hangs with the spinning blue loading indicator. Works fine on the PC, works on tablets except the videos don't actually play but at least they loaded.
Comments
-
CarlJFink Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 160 ♦ Idol ♦Which headset? They all have different strengths and weaknesses.
I've had issues with, for instance, Oculus headsets not displaying specific SVG files consistently.0 -
We use Pico G2 headsets. I resized the videos so they were smaller in dimensions and file size, it made no difference. I then copied them into a brand new CVR and they worked but oddly the two arrow icon buttons I'd added to toggle the show/hide didn't pick up, poor quality '?' graphics appeared instead.
So I know the videos do work in CVR, just not in the scene I need them to work in. The scene is very simple with hardly any objects in.0 -
CarlJFink Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 160 ♦ Idol ♦I've had somewhat similar experiences. The only thing I could do, in the end, was to rebuild the entire scene from scratch.0
-
That's the reply I got back from elearning brothers support. It puts an element of distrust in the product. I don't want to build a really detailed scene only to find it doesn't work in VR and then have start again building and testing bit by bit.0
-
CarlJFink Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 160 ♦ Idol ♦
Have you upvoted my enhancement request one forum over? The one for real versioning in CVR?hvaughan-2540 said:That's the reply I got back from elearning brothers support. It puts an element of distrust in the product. I don't want to build a really detailed scene only to find it doesn't work in VR and then have start again building and testing bit by bit.
1 -
Is that the Pico G2, or the G24K? They have very different capabilities0
-
Pico Goblin G2 4K VR Headset (PICOG24K)johnb said:Is that the Pico G2, or the G24K? They have very different capabilities
0 -
The G24K is generally a good headset, we use it quite often.
If you are still having issues with that headset loading some content, can you send an export of the scenario to [email protected]?0
Categories
- 35.9K All Categories
- 110 ✫ Announcements
- 33.2K Lectora®
- 31.1K Lectora Discussions
- 29K Lectora Desktop
- 2K Lectora Online
- 2K Lectora Feature Requests
- 71 Lectora User Groups
- 27 ELB Learning Content
- 27 ELB Learning Content Discussions
- 343 CenarioVR®
- 204 CenarioVR Discussions
- 139 CenarioVR Feature Requests
- 44 Rockstar Learning Platform®
- 41 Rockstar Learning Platform Discussions
- 108 CourseMill®
- 108 CourseMill Discussions
- 48 ReviewLink®
- 48 ReviewLink Discussions
- 7 The Training Arcade®
- 7 The Training Arcade Discussions
- 938 All Things eLearning
- 39 eLearning Development
- 546 Learning Management System (LMS) Integration
- 333 Web Accessibility
- 1.2K ♪ The Green Room
- 9 Additional Learning Products