Sunday maintenance times

azsafety

I was receiving a large number of repository errors. I was told by a member of elearningbrothers server maintenance is completed on Sundays.

I do a lot of work on Sundays. Can you provide a time when it should be ok to work with Lectora online on Sundays? Thank you.

jjones

Thanks for your inquiry regarding Sunday maintenance times.

There are several maintenance items that need to be performed when there not many users on the system. Sunday happens to be the day with the fewest users on the system.

I'm not exactly sure when you were trying to do your work but for now to be safe, I'd say its best to avoid the system between 11am and 4pm Eastern.

We understand that this is not ideal and we are investigating on how to shorten or eliminate this window.