Lectora E-learnings not opening in Chrome

radillard
radillard Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 18 ☆ Roadie ☆
in Lectora Desktop
Morning all,

Our company decided to ditch IE and move on with Chrome, but we've had reports of the e-learnings made in Lectora v.19 arent opening in Chrome. Has anyone experienced this or have any helpful tips to remedy this issue?

Thanks
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Best Answer

  • carlfink
    carlfink Community Member Posts: 968 ✭ Legend ✭
    Accepted Answer
    This happened at my company, only with one browser and only on mobile. The company had pushed out a policy preventing popup windows from opening. It's a wild guess, but you might check whether some policy is blocking the courses. An easy test is to see whether they open in Chrome on a non-company device, if your setup allows for this.

Answers

  • radillard
    radillard Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 18 ☆ Roadie ☆
    Thank you, I'll see if that works.

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