Issue with content registering in Rockstar portal

rrat Community Member, Lectora® Accessibility Group (LAUG) Member Posts: 8 ☆ Roadie ☆
Can someone help?

We loaded four new sessions to a course in Knowledgelink/Rockstar Learning today. We are having issues with the portal recognizing and registering the content when someone completes it.


• When selecting exit, the page does not advance when the session ends. We have to click the next module.
• In one session the page will not load after viewing a few slides. We have a quiz in this session and cannot test the quiz i because the remaining content does not load.
• The portal is not registering user activity. It still reports incomplete even though the course and session were completed.

Has anyone had this problem and can offer solutions?


Best Answer

  • Kristen_Nauss
    Kristen_Nauss Community Member, Administrator, Moderator, Rockstar Manager, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 20 eLearning ROCKSTAR Admin Team
    Accepted Answer
    Problem has been sent to support and resolved.