Unable to access Lectora Online?

owilliams
owilliams Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 1 ☆ Roadie ☆
edited July 12, 2021 in Lectora Online
I tried to login this morning but was unsuccessful?
I changed my password but was still unable to login? I then received an email with new login credentials and once I logged in I was unable to find my projects? I checked the manage projects and it is empty? How do I access my online recent projects?


Answers

  • chris_willis
    chris_willis Product Director, Lectora, eLearning Brothers West MichiganRockstar Manager Posts: 69 eLearning ROCKSTAR Stage Manager
    edited July 15, 2021
    Hi there, @owilliams. Someone from our Customer Success team will be reaching out to you and should be able to get you and your projects reunited quickly.

    Meantime, I removed a couple of images that displayed your email to protect your privacy.

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    Chris Willis, Product Director, Lectora
    ◖⚆ᴥ⚆◗ "Where there's a Willis, There's a Way!"