German characters not appearing correctly in test results

v01d
Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 6 ☆ Roadie ☆
Hi Everyone,
I'm working on a German-language course and am experiencing problems with my Test Results page.
All special German characters (ü, ä, ö, etc.) are appearing simply as "?".
Has anyone else encountered this issue, or devised a fix?
I'm working on a German-language course and am experiencing problems with my Test Results page.
All special German characters (ü, ä, ö, etc.) are appearing simply as "?".
Has anyone else encountered this issue, or devised a fix?
0
Best Answer
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v01d Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 6 ☆ Roadie ☆@carlfink All fonts are set to the default Arial - it turns out that the issue was arising from importing the German text from the test Excel template. Re-adding these characters manually has resolved the issue!
1
Answers
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Sounds as if you're using a non-web-safe font (or Lectora is). Can you change to a known good font, e. g. Arial?0
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