Completion status not sending to KnowledgeLink LMS

Grover

Hi all,
I built a scenario and want the completion status to send to the LMS (In this case CenarioVR) When I test it on the LMS it is not showing as complete after clicking ont the button in CenarioVR. I have 2 actions on it, 1 to send completion status and the other to exit the scenario. Neither of these are working. Can someone guide me?

carlfink

Does CVR record completion in the first place? Have you tried it with a SCORM publish and an actual LMS?

AndrewTownsend

Are you exporting the CenarioVR course as a SCORM package, or xAPI, or just as an html link that you're pasting in the LMS? The packages will pass completion for sure.

carlfink

AndrewTownsend said:

Are you exporting the CenarioVR course as a SCORM package, or xAPI, or just as an html link that you're pasting in the LMS? The packages will pass completion for sure.

Andrew, I've also had problems with CVR scenarios not recording. SCORM export, LMS is SAP/Success Factors. I haven't been working on that problem because of the other issue I just put in a ticket about, where SCORM exports don't play in iOS.

Grover

Hi guys,
Yes I publish to Scorm 1.2 and upload to knowledge link LMS. Weird thing is it added the completion status later but not immediately? so it shows as complete now...but its concerning me as users wont see it immediately then on the LMS. I also have not figured out how to launch in a separate window in KnowledgeLink LMS but that may just be me missing something. I was thinking that might be it as the exit button has a send completion status (first) then close window (second).

I realise when I was talking about the LMS in my original post, I said cenarioVR but I meant KnowledgeLink LMS. So yeah it was on an actual LMS...

AndrewTownsend

Thanks for letting us know @Grover I've passed your issue on and they mentioned that you reached out to them today as well. It sounds like a publish issue. However if you still aren't able to get it working please submit a ticket here.

Grover

Thanks Andrew.
So I did check and I dont see an option on KnowledgeLink where to launch SCORM in separate window. I will log on KnowledgeLink category though. It didn't do it for a client now as I was doing a demo with her, and they like to see a completion status after done. Will move this thread there.