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Video buf...ferr...ing on laptop and cannot view on phone...

Grover
Grover Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 10 ☆ Roadie ☆
Hi guys,
I have inserted a video we took in a warehouse and added this as an action to show in CenarioVR. The show action works but the video is really slow and jerky. I assume its the resolution size as it was taken in 4K. Also this does not work at all when viewed on mobile in the browser or the CVR app. I am going to try handbrake to compress the video, but would love some feedback wrt the mobile issue?

Comments

  • carlfink
    carlfink Community Member Posts: 738 ✶ Headliner ✶
    In the past, Trivantis attributed this problem to weakness of the portable OS (specifically iOS) in playing back high-speed video, and in not supporting VR features well. They advised me to downgrade the video (as you are doing) but this rendered it so fuzzy that we just stopped using 360 video. If video is actually necessary, we insert a 2D video in the 360 environment.
  • Grover
    Grover Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 10 ☆ Roadie ☆
    Thanks Carl. The embedded video though is a 2D video in the 360 still image.
  • carlfink
    carlfink Community Member Posts: 738 ✶ Headliner ✶
    Grover said:

    Thanks Carl. The embedded video though is a 2D video in the 360 still image.

    Yes, that's what I meant.
  • Grover
    Grover Community Member, Lectora® Accessibility Group (LAUG) Member, eLearning Brothers® Partner Posts: 10 ☆ Roadie ☆
    I managed to sort this out with the feedback from @carlfink above but used any video converter and reduced the resolution and actual size of the video. The quality is still pretty good and it looks great!
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