Can't read Closed-Captioning

First, I am using the WebVTT captioning format since that is recommended. I thought the captioning used to have a shaded box behind it. Now there is nothing. You can't read the text over any light backgrounds. I tried changing the font color, size, and location at the start of the captioning. I am following the examples using the <span> to set it up, but nothing changes. Is there a way to add a dark box behind the captioning text - that would be ideal? I've uploaded a video to show you what I am talking about.
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Comments
<span style="text-align:right;"></span>
Closed caption text line number one.
This would not apply the text-align command to the text. The following would:
<span style="text-align:right;">Closed caption text line number one.</span>
We are looking at the second issue of the caption background box not displaying.
John asked me to follow up here, the development team is looking into these issues.
You can add a background color to captions using the following temporary workaround:
- Joe