Transitions not Working in Safari

jerwin-3277
jerwin-3277 Community Member Posts: 8 ☆ Roadie ☆
After the latest Lectora Online update, people who use Safari have experienced a problem with transitions not happening. Specifically, text transitions that are synced to appear with audio are not appearing. This problem is happening in preview mode, browser preview mode, or when published to ReviewLink. Is this a known bug and will it be fixed soon? This wasn't an issue until the latest update.

Comments

  • wheels
    wheels Florida USACommunity Member, Administrator, Moderator, Rockstar Manager Posts: 574 eLearning ROCKSTAR Admin Team
    Hi Jane @jerwin.3277

    Please send an email to [email protected] and let them know what Title in your account has this problem.

    We'll get it fixed immediately, please also reference this thread.

    Thanks,

    Joe
  • wheels
    wheels Florida USACommunity Member, Administrator, Moderator, Rockstar Manager Posts: 574 eLearning ROCKSTAR Admin Team
    Hi Jane @jerwin.3277

    This issue has been fixed. You may need to clear your browser cache to pickup the fix.

    Republish your course and it will be working again.

    Sorry for the inconvenience.

    - Joe