Audio Controller disappears when previewing or publishing

ewalsh-3688
Community Member Posts: 23 ☆ Roadie ☆
Hi everyone,
I've noticed that any titles I've previewed or published in Lectora Online since Monday (14/09) that contain the Audio Controller/Player are either not playing or completely disappearing in the exported package. Even seems to be happening when I publish to ReviewLink or my LMS.
Has anyone else noticed a similar problem at all? I logged a fault call this morning, but haven't heard anything back yet, and can't publish any new content
Thanks in advance,
I've noticed that any titles I've previewed or published in Lectora Online since Monday (14/09) that contain the Audio Controller/Player are either not playing or completely disappearing in the exported package. Even seems to be happening when I publish to ReviewLink or my LMS.
Has anyone else noticed a similar problem at all? I logged a fault call this morning, but haven't heard anything back yet, and can't publish any new content

Thanks in advance,
Comments
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Unfortunately I can't share the exact content, but it does also happen when I create a new title. I've managed to record a screen-capture attached below.
What I have found is that it isn't affecting MP3 files, but does affect M4A files.
Thankfully the convert to MP3 option now seems to work with M4A files as a workaround (which I think must be a new change).
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