how can i add users or invite themselves?

mmilo9281mmilo9281 Community Member Posts: 155 ☆ Roadie ☆
HI all

Another question. how can i add users. I tried to register a person who has already registered via the app via email address. If I enter the email address in the search field, the person is not found. And when I want to create a new user, I get the message: This email is already registered.

Or is it also possible for a user to see the course on their smartphone app without inviting them to the course. Of course, other users shouldn't see the course, so to speak only people from the organization should have the opportunity to access the course.

This Tutorial give me no help..

https://community.trivantis.com/knowledge-base/assign-a-scenario/

Can anyone help please :-)

Comments

  • mmilo9281mmilo9281 Community Member Posts: 155 ☆ Roadie ☆
    can anyone help please :-)
  • mmilo9281mmilo9281 Community Member Posts: 155 ☆ Roadie ☆
    please make a tutorial!
  • carlfinkcarlfink Community Member Posts: 691 ✶ Headliner ✶
    Marcel, this is not my experience. We've had other issues, but not with adding users.

    To add a student to a scenario:
    1. Open the scenario in CVR.
    2. Publish it to CenarioVR Live and Mobile.
    3. When publishing completes, you will see the Published Packages panel at the bottom of the CVR window.
    4. In the line reading "CenarioVR Live and Mobile," at the right side, will be a little circular icon with people in it. That is the Assign Users and Groups button. Click it.
    5. Beside each name in the list is a gray circle with a white check mark in it. Click that for each person you want to assign. The circle will turn green.
    6. From what you wrote, the search bar at the top is not behaving as you expect. It looks as if you are searching for email addresses. The search is actually for the person's name, not the email address. Is this perhaps the source of your problem?
  • johnbjohnb Community Member Posts: 295 ☆ Roadie ☆
    Sounds like the person is registered in another organization. It could be another enterprise organization, or perhaps they have registered as a "public user", which only can view public scenarios.

    A "public user" can delete their own "public" ID and then be added into your organization if that is the case.

     

    If you want your scenario to be viewable by anyone with a public ID, you can publish it to the public area, and then just send the link to to scenario.
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