Register for our next webinar, 5 Keys to Unlock Storytelling in Your eLearning, where you'll learn how to unlock the magic of storytelling in your eLearning development to increase learner engagement and retention! Join Andrew Townsend, our Campaign Marketing Manager, on Thursday, December 3, 2020 at 11:00 AM MDT.

Be The First On Your Block to Rock Lectora® 21!


Apply for exclusive early access to the latest version of Lectora® Desktop v21. Seating is limited so apply now!

In need of help with your eLearning? Feel free to ask a question of the community! You can also visit our Knowledge Base or, if you're in need of immediate assistance, submit a case to our Customer Success team.

ReviewLink access issues 22/06/2020

ewalsh-3688ewalsh-3688 Community Member Posts: 20 ☆ Roadie ☆
Just interested to know whether anyone else is having issues accessing or using ReviewLink today? (22/06/2020)

I don't seem to be able to submit changes to comments, and for most of the day the site has been running really slowly with unable to connect error messages this afternoon.

I submitted a support ticket, but unfortunately no-one has got back to me yet.

Anyone else getting the same at all?

Comments

  • jjones5058jjones5058 Community Member Posts: 21
    Eoin,

    Sorry, you are having issues.

    What browser are you using?

    Have you tried clearing your browser cache?

    Where are you physically located?

     
  • ewalsh-3688ewalsh-3688 Community Member Posts: 20 ☆ Roadie ☆
    Hi Jim,

    I'm using Microsoft Edge (the non-chromium based one) on Windows 10, but I've also tried Internet Explorer.
    Firefox and Google Chrome on MacOS X also seem to be affected though.

    Tried the usual clearing of caches, and restarting, but no joy.

    Based in the United Kingdom, so assuming I'm on a server in Europe?

    Thanks,
  • jjones5058jjones5058 Community Member Posts: 21
    Eoin,

    We did make this morning that should hopefully resolve the issue.

    If you find you still have the problem, contact me directly - [email protected]

    -- Jim
  • ewalsh-3688ewalsh-3688 Community Member Posts: 20 ☆ Roadie ☆
    Hi Jim,

    All seems to be working now, so thanks, very much appreciated 🙂

    Eoin
Sign In or Register to comment.

So You Wanna Be An eLearning ROCKSTAR?

We're all fans of eLearning here! Want to become an eLearning ROCKSTAR? Just click on one of the buttons below to start your rocking journey!

Be The First On Your Block to Rock Lectora® 21!


Apply for exclusive early access to the latest version of Lectora® Desktop v21. Seating is limited so apply now!