Object flickering in Responsive Title with media

cfrancone5753
cfrancone5753 Community Member Posts: 8 ☆ Roadie ☆
Hi everybody!

We are publishing a responsive title with Lectora 18.2.3 containig .mp3 and .mp4 media.

When the media is playing (no matter if video or audio) some images and texts are flickering. Only items that are reseized / rescaled are flickered (e.g. LOGO, EXIT BUTTON..).

We encounter the problem both in Moodle LMS (SCORM) and in ReviewLink.

Flickering effect is troubling when the following Options are enabled (all and or), for Desktop, Tablet and Phone:
  • Disable browser reseize of published content
  • Scale content to fill Window
  • Fit content to width
Minor effect is still there with 'Scale content to fill mobile device view', only in Tablet and Phone.

We used last version of Chrome and Windows and Android (tablet and phone) OS.

 

Has anyone experienced the same problem?

Thank you!

Comments

  • tea
    tea Community Member Posts: 128
    Hi @cfrancone5753  I haven't this, but I'll try the publish options you mentioned and see if I can recreate this. Do you see it on a desktop also, or just mobile devices?
  • cfrancone5753
    cfrancone5753 Community Member Posts: 8 ☆ Roadie ☆
    Dear @tea,

    thank you again!

    When the following options are selected (no matter if all at the same time or not) I experience the problem in the Desktop view too:
    • Disable browser reseize of published content
    • Scale content to fill Window
    • Fit content to width
    In each test I've always used ‘Scale content to fill mobile device view’. When I use only this option, the Desktop view is working.

     
  • tea
    tea Community Member Posts: 128
    Hey @cfrancone5753 I have a title that I'm publishing to reviewlink with the options you mention, running on my desktop in Chrome, I'm not seeing the flickering. Would it be possible to get a copy of your title as well as a screen shot of your HTML publish options?

    My tablet is an iPad, not an Android, so I am trying to recreate this on my desktop without setting  "Scale content to fill mobile device view"
  • carlfink
    carlfink Community Member Posts: 842 ☆ Superstar ☆
    @Tea: Android tablets cost $50. Literally. Ask Trivantis to get you one.
  • cfrancone5753
    cfrancone5753 Community Member Posts: 8 ☆ Roadie ☆
    Hi all!

    Please find attached my source file with only 3 page. The SCORM and HTML options are in the .zip file.

    In page 2 you will see text and images flickering with mobile and tablet view, only during the .mp3 playing time.

    Thank you for your check!
  • cfrancone5753
    cfrancone5753 Community Member Posts: 8 ☆ Roadie ☆
    P.S.

    I noticed that if the seamless option is DISABLED, there is only one flickering object: the black bar above in the page.
  • cfrancone5753
    cfrancone5753 Community Member Posts: 8 ☆ Roadie ☆
    Moreover:
    1. Problems are still there also without Seamless play option
    2. With .mp3 playing texts and shapes are filickering, while with .mp4 playing images are filckering.
  • tea
    tea Community Member Posts: 128
    Hi @cfrancone5753 thanks for the title. I published to ReviewLink with your HTML options and ran it in Chrome, once the audio started I changed to tablet view and I could see a flickering (looks like a thin white space around the objects flickers) I'll open a bug with this info and pass it to the dev team
  • wheels
    wheels Community Member, Administrator, Moderator, Rockstar Manager Posts: 530 eLearning ROCKSTAR Admin Team
    I tried this out in v19 and was not able to reproduce the problem. I think this was fixed already, let us know if you still are seeing the issue.

    - Joe

    internal reference: LD-7168
Sign In or Register to comment.

So You Wanna Be An eLearning ROCKSTAR?

We're all fans of eLearning here! Want to become an eLearning ROCKSTAR? Just click on one of the buttons below to start your rocking journey!