Lectora freezes when I try to load in elearning bros course starters

lrosenbaum8683
Community Member Posts: 1
I'm in Lectora 17. I've downloaded two different elearning bros course starters (80s Neon and Shamrock). When I drag and drop the file into Lectora, I get a status bar that makes it appear to be downloading, the status bar finishes - then Lectora freezes. I've waited upwards of 20 min just thinking it was taking awhile to load the content, but the whole program is frozen, no functionality at all and I have to use Task Manager to close it. I've got a ticket in with elearning bros but I'm wondering if anyone has experienced this same issue?
Comments
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I used 17.1.8 and tried to download the 80s Neon awo file, my Inspire locked up. I'm also having issues with these in my v18.1.3. We'll look into this on our end also.
I am able to download the course started as a pkg and import it in both v17 and v18, if that helps you for now
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