Coursemill Gradebook Not Updating

cpermenter1851 Community Member Posts: 1 ☆ Roadie ☆
Hello! My name is Coy and we've been experiencing some issues with courses being completed and passed; however, Coursemill is not updating to show completed or passed. In addition, if we go in to manually modify through the gradebook, it will not update unless we unregister the student and reregister them. Our courses seem to work best in Firefox and we have added a page to instruct students to verify they're using Firefox when they start the course. When we register students for the courses, we register them using register by suborg including their title and other information such as date of hire. Any thoughts?

Coursemill v7.1

Lectora Inspire 18.0.1