Transparent text / lectora messing up with text color

adiallo8948

Hello,

I hope someone can help again. There is an image attached for more info

Even though the text is back, when I run the course, It shows as white or transparent. There fore, it is impossible to see the text because the background is white (and i want to keep the background white).

The same happens to the page number as well. Instead of displaying the page number, it shows '' null''. I do not know if this helps, but to display the page number I inserted a page number text from the INSERT menu.

Thanks in advance

wheels

It looks like some object on that page is causing a the loading of the page to not complete. I'm assuming you are running published content or a page preview. If that is the case you can open the browser debugger and see if you see any red errors in the console, it might give a clue to what object is causing the issue.

Otherwise, think about what recent changes have been done. Maybe make a copy of the title and then start removing things until you no longer see the problem. If you are current on maintenance (or you are on Lectora Online) then submit a ticket to support and we will help you out.

- Joe

mnotermans5114

or share your title here...someone will help...

adiallo8948

Thank you Joe,

I managed to make it work for the questions (True / False). Somehow, the page number is still displaying NULL. In preview mode in lectora, all looks good. However it does not show the page number when I preview it in any browser.

I have attached another picture trying to see if there was any errors. There was something about the size that I tries to fix in lectora, but it did not work.

Thanks

adiallo8948

Hello Math,

I do not see where to share it to, from your message.

Thank you for  your help

whall6937

Hi there,

I might have an idea here. Could you let us know what variable is being used to display the page count? A screenshot of the Actions in Lectora would be perfect. Wherever this is coming from there may be something wrong there.

For example I have seen this when the variable PageInChapter is used, but the page you are on is not within a chapter. This returns a NULL value.

I hope that makes sense.

-Will

mnotermans5114

Export your title as package (.pkg) and upload/attach it here.
Also good to know which version of Lectora you use and how you test.

Do read ( and use the tips ) Darrel gives here when asking help :-)
For sure you get better and quicker help then.

https://community.trivantis.com/forums/topic/when-requesting-assistance-please-read/

If you have the option to export as .pkg in your version thats better then copying/saving the .awt
In most cases the package is complete.

adiallo8948

Hello Will,

Yes, the page count is set to ''Number by chapter''. The page count works perfectly on  chapters 1 and 2. I know the TEST is not in a chapter, and I did that on purpose because I wanted the test part (or each part of the course)  to have it's own page count. I had already done it that way in the past without any problem.

After reading your comment, I tried to set the page count to Entire Title and it did the same thing. It worked on the two chapter, but not in the Test.

I have attached  a new image

Thanks

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adiallo8948

Thank you.

I have lectora 16 inspire V16.2.2

mnotermans5114

DO export as Lectora Online Package ( or as zip ) ... then someone can check.

adiallo8948

Hello,

I have been trying to upload the file, but it does not seem to be working. I get this message ''Maximum file size allowed is 102400 KB.''

My file should be good because it is  95,810 KB in ZIP and 92,961 in pkg. I tried to upload both and was unsuccessful.

Thank you,

whall6937

If there is a size problem (even though it looks like you are under the limit), you could try making a copy of the course and cutting some parts out to isolate the section with the issues.

mnotermans5114

Or if that keeps failing..try to add it online somewhere and give us a link to download... or wetransfer it to yourself and send us the link, or put it in a dropboxaccount and send the link....

adiallo8948

-------------- Problem solved. Sharing at the bottom what I did ---------

Hello Math,

unfortunately I could not share the content. We do not have a drive/ftp to share our files and I was not allowed to do it from my personal accounts. I also tried to reduce de size but deleting almost everything, and I still was not able to upload it

I was finally able to solve it after a lot of doing and undoing stuff. hahahha

I thought I would share what I did just in case you have a question about it. You might be able to help the person quickly.

So remember that the problem was coming only from pages in the Test section.

Select  TEST - Go to BEHAVIOUR - Uncheck '' Random Select Pages '' (see image)

When I saw it at first I knew that was weird.

I also wanted to tank everyone

Thanks again...