Copy Scenario Errors

rbrugger2940
rbrugger2940 Community Member Posts: 10 ☆ Roadie ☆
I am experiencing issues with copying a scenario. I get a "copy failed" notification. The newly copied scenario will appear on my dashboard, but when attempting to open it I see a message: "Error - Render: Unable to load texture from "https://cenariovr.com/app/scene/d4bc246a-07ee-4de3-af42-b360a932274e.jpg" .

I have tried to copy a few times and get a different random .jpg file in the error message.   I have also attempted to close the application/log-out/Log-In with no affect.  I tried searching for the .jpg file name in the original scenario's published output files without success, so I can't find a possible corrupted image file...scratching my head now.

I am attempting to use my base scenario as a template to create multiple additional scenarios...without the copy functionality working...this is going to take awhile  :(

Comments

  • t_johnb
    t_johnb [email protected] Community Member Posts: 295 ☆ Roadie ☆
    Certainly something we will look into, but in the meantime, you could publish the scenario to HTML 5 download the resulting zip file, and then import that zip file. It ends up being a copy of the scenario.

     
  • rbrugger2940
    rbrugger2940 Community Member Posts: 10 ☆ Roadie ☆
    Thanks John...I will try this work-around and let you know how it works out.
  • rbrugger2940
    rbrugger2940 Community Member Posts: 10 ☆ Roadie ☆
    This is a valid work-around John...thanks much as this will save me some considerable time for the project scenarios I am working on!
  • t_johnb
    t_johnb [email protected] Community Member Posts: 295 ☆ Roadie ☆
    Great to hear, and we should have the copy issue you are seeing worked out later today.

     

     
  • t_johnb
    t_johnb [email protected] Community Member Posts: 295 ☆ Roadie ☆
    The Copy feature should be working for you again!

     
  • rbrugger2940
    rbrugger2940 Community Member Posts: 10 ☆ Roadie ☆
    The copy issue is now working fine...thanks for addressing it!