please help: unable to locate the LMS`s API implementation

mmilo9281
mmilo9281 Community Member Posts: 155 ☆ Roadie ☆
Hi all,

has anyone an idea. i get this messages when opening Scorm in our LMS.

"unable to locate the LMS`s API implementation.

LMSInitailize was not successful"

and

"Unable to locate the LMS`s API implementation.

LMSGetValue was not successful."

and

"Unable to find the API adapter"

i build a Sorm 1.2 file, Scorm settings in the picture.

Our LMS is Ilias.

i had never before this messages....I dont know what do to... :-(

as attachment i have also uploaded screenshots from Scorm-building report.

THX

Comments

  • timk
    timk Community Member Posts: 1,176 ☆ Superstar ☆
    The error means that the course tries to connect to the LMS but can't reach it. This may happen if
    • Your internet connection isn't working
    • You're not logged in to the LMS
    • Settings in the course and the LMS do not match
    • You upload something else but the scorm package itself, e.g. if it's zipped twice or similar
    It's difficult to troubleshoot as there can be many reasons for this error and I don't know Illias.

    Can you share the package?
  • carlfink
    carlfink Community Member Posts: 842 ☆ Superstar ☆
    Is the course hosted in the ILIAS content management system, or somewhere else? If it's somewhere else, you would need different publishing settings. Does ILIAS open courses in a new window, or the same? Again, different settings are needed.

    What version of Lectora is that? It does not have the Seamless Play option, which should be in Lectora Publisher starting with V17. Is that Online, which I have never used?

    Have you tested your course on SCORM Cloud http://cloud.scorm.com)?  It's free and if the course works there, the problem may be an ILIAS bug.
  • mmilo9281
    mmilo9281 Community Member Posts: 155 ☆ Roadie ☆
    Hi together,

    thx for helping,

    yesterday i have deleted the variables an made them new. (This was a Tip from a friend ) Now it works again...

    i also changed two actions. Thats the only thing, what i have done.

    the strange thing about the whole is, that the courses worked before, without any error messages.

    Could this be a Browser problem? (but i tried the modul in every Browser)....nothing was updates since it worked before correctly.

    Ps: the only bug, which i have found now, is that the variable "show username in our LMS" dont work (also this worked before) But i give it a look later...maybe i find the mistake by myself....otherwise i will post it and need profis :-)

    have a nice day.

    greetings Marcel

     

     
  • carlfink
    carlfink Community Member Posts: 842 ☆ Superstar ☆
    There are occasional problems in Lectora in which the XML code in the AWT file gets screwed up (for instance, duplicate entries). This can sometimes be fixed, as you did, by deleting an object and making a new one.

    If you're brave and familiar with XML, you could edit the AWT file directly. I do not recommend this unless you're very confident, and if you do end up doing it, back up everything first.
  • jvalley4735
    jvalley4735 Community Member Posts: 1,357
    @CarlFink - Is development aware of the XML issue? Have you reported this to support?
  • carlfink
    carlfink Community Member Posts: 842 ☆ Superstar ☆
    @Jennifer, I reported the issue back in the days of Lectora X. It still happens occasionally, notably to one of my colleagues here last year. Often it's the result of storing a Lectora course on a cloud storage server, something I know Trivantis was aware of back in Lectora X times because they mentioned it to me then.
  • jvalley4735
    jvalley4735 Community Member Posts: 1,357
    I'll bring it back to their attention.  It's possible it was addressed in X or 12 but then came back up again. Darn technology always advancing lol
  • mmilo9281
    mmilo9281 Community Member Posts: 155 ☆ Roadie ☆
    hi Jennifer,
    <p id="tw-target-text" class="tw-data-text tw-ta tw-text-medium" dir="ltr" data-placeholder="Übersetzung"><span lang="en">the problem has solved itself :-)
    </span></p>

    <pre id="tw-target-text" class="tw-data-text tw-ta tw-text-medium" dir="ltr" data-placeholder="Übersetzung" data-fulltext=""><span lang="en"> </span>
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