Controlling Background Audio in seamless play

maich4316 Community Member Posts: 13
I am using a background audio that runs across multiple pages. I also want to control it from the pages. I am using the Sound in Background properties in a Chapter that has four pages. This is the new feature in Lectora 17. I have used a global button (Chapter level) to control the BG Audio. However showing errors while publishing (seamless play). If I use the button in the pages then also it does not have any effect on the audio. And also the audio is looping. I am unable to view the audio in explorer and so unable to control the properties of the background audio, neither I can use action on it (like OnDonePlaying). Can anyone please help me if I am missing any settings?