BranchTrack Not Working in Chrome

jmohr4076
jmohr4076 Community Member Posts: 32 ☆ Roadie ☆
in Lectora Online
Hello! Has anyone else experienced challenges with the OnDone Playing feature not working on a BranchTrack creation in Chrome?  It works perfectly when played in IE, and when previewing within Lectora it appears as if it will work perfectly in all browsers, including Chrome. However, once I publish the course to CourseMill and view the course in Chrome, the OnDone doesn't run.

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  • wschneider
    wschneider Community Member Posts: 23
    Hi Jennifer,

    I'm having the same issue! I submitted a ticket to BranchTrack and they say they may have a fix and are working on it. I also talked to trivantis today and they thought Lectora v 17.1.2 would fix the issue. I re-exported my course and am still having the issue. :(  I'm going to reach out to Trivantis again and will keep you posted if I find a fix. Please do the same.
  • wschneider
    wschneider Community Member Posts: 23
    Jennifer, did you ever find a fix for this?

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