Lectora and HealthStream

bdennis4123 Community Member Posts: 1
We just upgraded our Lectora to version 17.  I am having difficulty publishing to HealthStream.  We purchased our license through HealthStream, however we did not receive an additional "link" or a service pack as we did with our previous version.  Also, we did not receive any specific instructions regarding publishing to HealthStream again as we did previously.  If you have any instructions or suggestions on how I can obtain the necessary information I would greatly appreciate it.

I have contacted Trivantis, leaving messages which I have not received a response from the customer service.  I have over a dozen courses that are required to be published and my inability to do so has become a critical issue.