Closed Captioning

jmohr4076
jmohr4076 Community Member Posts: 32 ☆ Roadie ☆
Hello friends!

Has anyone else experienced challenges with closed captioning appearing in CourseMill? I added closed captioning to my video using the tools within Lectora.  I've tried both WebVTT and SRT.  I do not have the closed captioning set up as default, but it can be selected on the audio player bar. This functions perfectly in the preview in browser mode. However, once I publish it to CourseMill, the CC option is not on the player bar. Any suggestions? I've submitted a ticket and posted on the Lectora forum with no luck. We have an individual taking training this week that must have the closed captioning, and hate that we can't accommodate them this way. I did publish the SCORM file into another LMS that we have a free trial for, and it worked. So I'm assuming it's a setting in CourseMill.

Thanks!

Comments

  • jg58
    jg58 Community Member Posts: 11
    I'm hoping you receive an answer because I'm having the same issues.
  • danam
    danam Community Member Posts: 96
    I have not had this issue although I use Camtasia to add these in and it works fine. It is a bit tedious so I do not love it, but it works.

    I have also put them in so that they are not an option by placing them directly on top of the clip. This was more for the ability to size them for our people in China. Sometimes graphics are a bit difficult to see if not large enough.