Convert To Image

struitt
struitt Community Member Posts: 137 ♪ Opening Act ♪
Hi all.

 

Anyone else having an issue when selecting 'Convert To Image' when working with a text box?  All of mine are now coming up as broken images, with the text appearing once I uncheck the box.  Problem is I'm using a custom font that not everyone will have on their machine.

I'm also trying to pinpoint if this is a Lectora issue or a SABA issue.

Comments

  • timk
    timk Community Member Posts: 1,207 ♦ Idol ♦
    I wouldn't expect this to be a LMS issue. The textfields are converted to images during publication, i.e. for SABA they'll just be normal images.

    Can't you embed the font as a webfont through CSS? That would make the text stay text and ensure it's displayed correctly no matter whether it's available on a users computer.
  • mnotermans5114
    mnotermans5114 Community Member Posts: 916
    I did have issues with converting text/fonts to images in Lectora before. Only way i could get it right is doing the conversion before getting those text into Lectora...so making images from it in Photoshop.
  • jvalley4735
    jvalley4735 Community Member Posts: 1,357
    Is this in 17 @struitt ?
  • struitt
    struitt Community Member Posts: 137 ♪ Opening Act ♪
    Yes ma'am.  Specifically 17.0.4.
  • jvalley4735
    jvalley4735 Community Member Posts: 1,357
    I'm not seeing anything on the Known Issues list.  I'll check with Support to see if they have any leads.  It might be a good idea to go ahead and submit your file with a Support ticket as they'll be able to help with a deeper dig and resolution.
  • jvalley4735
    jvalley4735 Community Member Posts: 1,357
    @struitt Circling back....are you still having problems? If so I'd suggest submitting a support ticket
  • struitt
    struitt Community Member Posts: 137 ♪ Opening Act ♪
    Thanks for following up...we adjusted the courses that were impacted and are swamped right now.  If we come across this issue in the future I'll be sure to submit a ticket.
  • davidcm
    davidcm Community Member Posts: 21 ♪ Opening Act ♪
    I'm having the same issue: converting a text box to an image makes the text box invisible in scorm but not in Preview mode. Submitted a ticket.
  • angelsweetie
    angelsweetie Community Member Posts: 13 ♪ Opening Act ♪
    I'm having the same issue, but it seems to be hit and miss. Some of the pages are perfectly fine and others are not. They are fine in Preview mode. It is when they are published that I have an issue.

     

    Update: 05/30/2018- Created a work around for this.
    Angel Tracy
    Administrative Secretary- Education at Harbor Regional Health
    Bigfoot doesn't believe in you either!
  • mnotermans5114
    mnotermans5114 Community Member Posts: 916
    If you come across this again, do share the title... maybe someone finds out why.
    A few things i noticed in the past, that might influence this.
    -Overlapping items... if other elements overlap, it might go wrong..
    -Not standard characters in the textfield
    -Text not positioned on even positions especially vertical ( this one not particular for Lectora, but noticed several tools to have issues with this )
  • hplrsmom
    hplrsmom Community Member Posts: 31
    I am experiencing this issue after upgrading to Lectora 18 from Lectora 17. I have a lengthy (by law) course with dozens of pages affected. A couple of you mentioned workarounds. Would you mind sharing directions the way you would to a non-techie person? I would be grateful. Thank you!
  • avecchi3981
    avecchi3981 Community Member Posts: 3
    Hi Carol! Would you be able to submit a support ticket for this issue? It seems like something we would want to investigate further and I would like to ask you to send your title over to Customer Solutions if that would be possible. After you submit a ticket I can provide you with further instructions. https://www.trivantis.com/contact-support/

     

    Thank you!
  • hplrsmom
    hplrsmom Community Member Posts: 31
    <span style="color: #000000; font-family: Calibri;">This doesn't resolve the issue, but in trying to find a solution I unchecked the Convert to Image box and was happily surprised to see that the images maintained the Empty Alt Tag checkbox, which was why I converted it to an image in the first place. That was the only way to enable empty alt tags on text boxes. I just started testing it in our LMS and it worked. I also confirmed with JAWS screen reader that the text boxes were not read. So if getting an empty alt tag for your text box is the goal, this may help. </span>