actions not playing video or audio on ipad or phone

kraven7771
Community Member Posts: 50
I was wondering if anyone else is having this issue on ipad and phone,
After my page is done playing it's audio or video, the user is able to click on another button to allow another video or audio to play on the same page. Everything will show up like it's supposed but the audio and the video won't play until I press the play.
Anyone else having this issue with button's actions not playing a video or audio on command on mobile devices? or aware if there might be some kind of bug or need a specific action to allow this?
This works perfectly fine on desktop.
After my page is done playing it's audio or video, the user is able to click on another button to allow another video or audio to play on the same page. Everything will show up like it's supposed but the audio and the video won't play until I press the play.
Anyone else having this issue with button's actions not playing a video or audio on command on mobile devices? or aware if there might be some kind of bug or need a specific action to allow this?
This works perfectly fine on desktop.
Comments
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Hi KC,
With Tablets and Phones, I feel like I have to assign extra actions to get the desired functionality.
So to get your audio and video to play, I would assign four actions to the button:- OnShowShow Target= Video
- OnShowPlay" Target= Video
- OnShowShow Target = Audio
- OnShowPlay Target=Audio
- Video
- (Action OnShowPlay Video)
- Audio
- (Action OnShowPlay Audio)
Hope this helps,
Kelsey -
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The functionality (on done) doesn't work on most mobile devices because of restrictions put into place by phone providers and developers (i.e. Apple). However, it now works in the latest version of our product (Lectora 17: Check it out here http://trivantis.com/products/inspire-e-learning-software/).
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Thanks for the heads up Jennifer.
At the moment I'm stuck on the Online version; are you aware of anything that could possible be keeping an audio or an video from playing when a button is clicked? I'm struggling to figure out why on some slides they play and others they don't when it comes to the ipad and phone. -
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