Instructor with User Permissions cannot view or Manage Users

bdurling5661

Hello, When I set-up  our trainers with Instructor/Reporter Privileges and grant them with all User Permissions, they are still unable to Manage Users. Images attached. Please advise.

jvalley4735

It looks like you have a support ticket, for faster results be sure to stay in contact with support and they'll be able to help you with this issue,

nhaven1609

Already responded via the ticket but in case other users have this issue.

In an Instructor/Reporter profile, the Manage Users section is a Reporter function. As an admin, try going to the Users > Manage reporters and added either permission to individual users or sub-org to your reporter. Note if you want all users added, select all sub-orgs.

jvalley4735

Thanks for the double follow-up @nhaven1609

bdurling5661

Thanks for your help!