Lectora Video Editor

jmohr4076
jmohr4076 Community Member Posts: 32 ☆ Roadie ☆
Is anyone else having issues with getting mp4 videos to open in the Video Editor?  When I go to file, open, nothing else happens.  It used to work in the past.  I've tried various video files and none of them work.

Any suggestions or work arounds?

Thanks!

Comments

  • timk
    timk Community Member Posts: 1,207 ♦ Idol ♦
    You should check File -> Lectora Preferences -> Editors to see if the video editor is selected as the prefered editor for video files.

    Tim
  • jvalley4735
    jvalley4735 Community Member Posts: 1,357
    It sounds like your program is having some type of disconnect.  If Tim's suggestion doesn't work I would check with the Support team to make sure everything is installed and set up correctly.
  • jmohr4076
    jmohr4076 Community Member Posts: 32 ☆ Roadie ☆
    Thank you!  I contacted Trivantis tech support and they found that the video editor is not compatible with Windows 10, which I just updated to not too long ago.