Snap not saving work

lgogolak Community Member Posts: 1

I'm having a problem where Snap is not actually saving some of my work when I click save and exit the program. I will be clicking the save button frequently as I'm working, then i'm prompted to save before exiting, and when re-open my file, some of my most recent changes are gone. Any thoughts on what's going on??




  • dj_hanover
    dj_hanover Community Member Posts: 8
    We have a small team working with Snap, and more than one of us keep hitting this issue. The only thing we've discovered is that previewing or starting the publishing process (and then cancelling or continuing, either work) before saving the PowerPoint helps the .gpkg file update as well. Sometimes, at least.