People claim text is missing or cut-off

rwalters
rwalters Community Member Posts: 276
I get these complaints from people occasionally, but I cannot duplicate it. It seems to come from text with borders. I always make sure to hit enter after the last sentence to leave plenty of room in case the text needs room for an extra line. I have tried zooming in and viewing in all kinds of ways. Everyone is using Chrome so this isn't just someone with a different browser. I just have no idea what is causing people to occasionally have this problem. My only guess is that they have some add-on or adware ruining the look of anything displayed in the browser. Has anyone else had this issue and have you found a solution?

Comments

  • georgecooper
    georgecooper Community Member Posts: 14
    Have you tried checking Convert to Image on one of the fields a client has complained about?



    Then get the client to check if the problem has gone.



    It may be a font problem.
  • rwalters
    rwalters Community Member Posts: 276
    @GeorgeCooper 56889 wrote:
    Have you tried checking Convert to Image on one of the fields a client has complained about?



    Then get the client to check if the problem has gone.



    It may be a font problem.


    It's happening to entire pages apparently. The text just goes off the screen. Checking convert to image on every text box is not going to be a good solution.