JAWs issues

jsb
jsb Community Member Posts: 2
Hi there,



Trying to get JAWs 16 to work with Lectora Inspire 12 in IE 11 and running into a few issues:



- Tab order: The reader begins with the H1 heading and then pics up the Next and Previous buttons at the bottom of the page before moving onto the table of contents. Is there way to change the order of the buttons and TOC so they follow the page content?



- Reading behind the scenes stuff in the TOC: Is there a way to just have it read the links?



- Doesn't read the page content at all (a single text block).



Any help would be much appreciated.



Thanks,



Jeff

Comments

  • _
    _ Community Member Posts: 84
    Hey Jeff,



    Does this only happen in IE11, or in other browsers too? Usually when I run into this problem it's because I've set something as 'Always on Top' - the screen reader will pick up these elements first regardless of their order in the Title Explorer.



    Also check that the unread text block isn't set as 'Convert to Image'... not sure exactly how these are converted but I don't imagine JAWS can read them.
  • jsb
    jsb Community Member Posts: 2
    Thanks for the reply. It happens in Firefox as well. I haven't checked Safari or Chrome.



    Good call re: "Always on top"; that was why the buttons were being read first.



    Still no luck with the unread text block though (It's not set to "Convert image"). It's not just one text block either. It won't ready any text blocks, even if there's nothing else on the page but a single text block.
  • _
    _ Community Member Posts: 84
    @JSB 62843 wrote:
    Still no luck with the unread text block though (It's not set to "Convert image"). It's not just one text block either. It won't ready any text blocks, even if there's nothing else on the page but a single text block.


    That's super weird! I've not installed Lectora 12 yet (downloading now) but when I do I'll have a play and see if I come up with anything.
  • boisvertc1
    boisvertc1 Community Member Posts: 2
    I am having the same issue with Lectora 11 and IE 11. JAWS will not ready any of my text blocks unless I click on them through the browser. Is there an IE setting I need to change? I have never worked with JAWS before and so far it has been extremely painful from a development perspective.



    Also on my questions pages, the question is read before each of the answers. This is really annoying and was wondering if you knew how to fix it.



    Any help would be greatly appreciated.
  • sturner7498
    sturner7498 Community Member Posts: 13
    I'm working on the same text area issue. I was able to get the text area to be read by going to the textblock's properties tag and selecting the "Convert To Image". The Title options has to have the "Use Web Accessibility Settings" checked as well. The course reads about 125 characters are then gets cut off. The other issue is that the focus highlight doesn't appear when I tab through it.

    I'm guessing there is a better solution.