How to troubleshoot broken audio

mickyjune26
mickyjune26 Community Member Posts: 1
I have a Lectora file where the audio used to work. One of the questions was edited (not by me), and now they informed me that the audio doesn't automatically play anymore. Now we must click an audio button on the slide in order for it to play.



I'm going to stop by their office to troubleshoot on Monday. When Lectora is in front of me, what should I do to troubleshoot it?



Also, what information should I collect to bring back to the forum, in order to help you provide better guidelines?



Thanks!