test question not displaying for some Spanish users

jdh Community Member Posts: 16
We are experiencing an issue that not everyone sees. When the clients in Spain access the Spanish (EU) version of a course, they get stuck in the final test. When they answer Question 8 and click Next, Question 9 is just a blank screen. We cannot replicate this issue, and most others at other client locations cannot as well.

We had them right-click on the blank screen (Question 9) and select “View Source”. Towards the end of the code, a bunch of “odd” characters replace the code. When we view the source, the code all looks fine. We generated “good” and “error” TXT files to compare.

Has anyone run across anything like this before? What is odd is that most people cannot replicate the issue.