Lectora X Crashing When Going to Media Library

jkunrein Community Member Posts: 36

 So based on my last post to this topic, I reported to support.

I've been speaking to them, trying various things, no solution so far...

But I wanted to ensure 1.  the media library is not pre-checking the internet for online content (as per support).  and 2.  If you experiance this issue please report it to support so that we can determine what factors cause this issue to occur.

Note: the issue is - when accessing the media library (either through the button on toolbar or image/animation import button choosing media library) the system appears to stop responding - but if you wait about 2min the media library will appear and function fine.