Creating branching scenarios

jessclay10 Community Member Posts: 4
I am wanting to create a customer service e-learning course that allows users to select "what happens next." I suppose this could be considered storyboarding. I have never done this before and am wondering if there are any user guides on doing this in Lectora? (I also have Captivate 2 and would be willing to create the branching scenarios in that and then upload to Lectora..but I'm not familiar with that process either.) What resources do experts recommend for a beginner? Is there an easy way to do this? I don't want to get too complicated for my first attempt.