New Export to Word feature not working?

rachiej Community Member Posts: 5
Looks like your service pack updates were installed but you were not eligible for the new features by way of the maintenance package. If you believe this to be in error, you need to contact your sales representative.

rachiej said:One of the new features of version 9.2 is the ability to export to Word. The instructions say: "To export to a doc file: From the File menu, select Export > Word. The export window opens." I have version 9.2 but I do not see the Export to Word option. Has anyone else noticed this issue?